Delivery/Dispatch Info

Please be aware the below info will differ for seasonal products (Easter, Halloween, Advent calendars & Christmas). Please see the product page for info regarding dispatch times. 

We only post orders on a Monday.

All orders received before 08:00am on Friday will be posted the following Monday. 

Orders placed after 08:00am on a Friday will not be included in the batch being dispatched the following Monday. These orders will be posted a week on Monday (10 days later).

This ensures when you receive your chocolates they are freshly made, usually just 3 or 4 days before your get your hands on them! 

At checkout you have an option of 'Tracked 24' or 'Tracked 48' delivery with Royal Mail. Your order will only ever be dispatched on a Monday but if you choose 'Tracked 24' you will receive it a day or two quicker than 'Tracked 48'.

Once your order has been dispatched you will receive an email with a tracking reference. 

If you have any further questions on this please send us an email at: contactus@kindheartedchocs.com.